Announcement

Collapse
No announcement yet.

OVH Sold out worldwide...

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • OVH Sold out worldwide...

    I guess it was too much for them, this is what happens when you sell a server for the price of a BigMac.

    OVH has stopped taking orders for servers across their entire line and all divisions...

    Hello,
    The server offerings we provide are based
    on certain principles that make rental
    very interesting servers:
    - No setup fee
    - No commitment
    - Monthly payment
    - Very regular innovation

    Up to 100,000 servers in our DCs we did not
    had particular problems with these principles.
    Sometimes manage growth, should be added
    a limitation to two new servers per month. Sometimes
    we added during installation costs
    few months. But overall the model works very
    good.

    Between 100,000 servers and 150,000 servers we
    felt that these principles began to cause problems
    level of turnover.

    What is the turnover? The turn-over is when our
    customer who rents a server we decided to take a new
    always in our server to replace the old. This
    is not a problem if the old server was leased
    for 2-3 years and you can rent the Oldest in OVH
    2-3 more years. But with 150,000 servers, the number
    customers that we relouent a new server after
    March-June month became the majority. And older servers
    find themselves too obsolete for sale.

    Today we have 170,000 servers and from the implementation
    updates the range in early August, the turnover is still
    accelerated to become too large. The majority of
    deliveries not serve to make the turnover. It is
    enough book servers for new projects or
    for new customers. The delivery time for all
    became too much and we can say that the mechanics are
    longer works.

    170K on all servers already rent there
    no problems at all and no change expected.
    Everything runs smoothly and you do not change anything especially :)
    The problem is only for new orders
    new servers.

    How to fix the turnover?
    ---------------------------
    We think it is possible to find a mechanical
    allowing us to deliver all the servers in 1H
    managing 200,000 and maybe 300,000 servers. But this
    mechanics must be questioned.

    We started to tinker with a few
    elements such as IP Failover, but clearly must
    go deeper. It has dozens of trails
    but if we start to change every day, an end here
    and by the end there, no one will understand anything.

    So even if we do not have 10,000 servers loans
    be delivered (all lines combined together and all DCs)
    so we decided to make a "sold out" on all
    offers dedicated servers in France, subsidiaries in Europe
    as well as Canada and the USA. Orders that have been passed
    be delivered but we no longer taking new orders.

    This "sold out" will allow us to take the time to analyze
    so deep sales in recent months and
    understand the behavior of each customer generated
    the turnover.

    Then we will relist servers
    with a limited amount (lot 100 servers)
    and new principles and then rescan
    what happened. And so on until you find
    principles that will help:
    - To deliver fast servers
    - Offer very competitive offers
    - Better customer loyalty to its server

    In parallel, we are accelerating the rewrite API
    to v6 level domain names, emails
    the web hosting and dedicated servers. The same
    ManagerV6 level that will replace the V3 and V5
    before the end of the year. Our order system
    will be reviewed before the end of the year for all
    services that we offer. We can
    propose a self-renew with the CB in Europe and Canada.
    In short, we take the "sold out" to put
    not the internal resources on growth but
    the consolidation of our back office and delivery
    involved in the mechanics of our offerings.

    Meanwhile, if you have any new projects that you
    forced to lease new servers, do not hesitate to
    contact so that you can make an order to
    hand. We stock servers, but we do not want
    deliver it to continue to the turnover.

    We rely on your feedback to help us refine
    mechanics that should suit you and which will enable us
    to do our job without having to change the rules
    game every 6 months because it was 200K or 300K
    servers in our DCs. In short, this is a good time to
    discuss and exchange information and get the idea that no one has
    had previously ...

    Regards
    Octave

  • #2
    They definitely need to hire someone with bettera English as well.

    Comment


    • #3
      That is the Google translation of the original French email, hence it's butchered...
      Last edited by mrp; September 17, 2013, 08:03 AM.

      Comment


      • #4
        They would have to be one of the larger providers in the world. Would be interesting to see their topology.

        Comment


        • #5
          Weathermap

          Comment


          • #6

            My Heart goes out to them, poor guys! To have such troubles.

            There seems to be a bug in Google translate, it is taking his message in French, and obviously making it sound patronizing in English..... Google needs to look at that straight away



            Comment


            • #7
              I bet no more month to month and higher prices once they start selling again. Good luck to them. Are their current users being affected? This is not good for resellers of OVH, I would imagine.
              Now is a good time for there competitor online.net to start advertising like crazy.
              Last edited by JiggaNY; September 17, 2013, 02:25 PM.

              Comment


              • #8
                Originally posted by Weaselbuddha View Post

                My Heart goes out to them, poor guys! To have such troubles.

                There seems to be a bug in Google translate, it is taking his message in French, and obviously making it sound patronizing in English..... Google needs to look at that straight away



                They are consolidating, which makes sense. They also never go on moral crusades, thankfully.

                Comment


                • #9
                  And so the business model, not to mention all the policies, will change yet again.
                  Thanks to the powers that be for VIP

                  Comment


                  • #10
                    So why not make 3 month contracts and 6 month contracts. and limit their month-to-moth contracts to first time users? Still short term, but allow the company to still have revenue on a regular schedule, and yet not too long to where it discourages upgrades or discourages people from signing up.

                    Comment


                    • #11
                      Here's a better translation (by a human @ OVH)... http://forum.ovh.co.uk/showthread.php?t=7405


                      From what I read, it sounds like their major problem is that they are releasing new servers that are more powerful and cost (significantly) less than existing servers. Who in their right mind wouldn't want to get more and pay less?? I don't know how they couldn't have expected this.

                      How to fix?
                      In my mind, new servers should cost a premium to last years line (or perhaps another way to phrase it is if I lease last year's model, I should get a discount). Additionally, the current year equipment should have a one-time setup fee ($25-50 depending on server?) while older equipment continues without a fee. This should make the decision to switch out servers a bit more difficult and hopefully people will only upgrade to a new server when they actually need it instead of the situation now where people are doing it on a whim because it costs them nothing (or even saves them money) and they get a better performing server. Lastly, I would be OK with a 3-month contract as long as I didn't have to pay up front. With all the seemingly knee-jerk decisions going on at OVH, I'd be seriously concerned about losing any amount I pre-pay.


                      Edit : One other item related to this... has anyone else noticed that the traffic counter in the OVH server manager doesn't appear to be calculating anything at the moment? Two months ago, I went over 5TB and paid $5 for another 1TB. Last month I watched it like a hawk and hit 5TB right as I was renewing. But this month I'm more than half-way through and it is still showing 0 used our of 5TB.

                      Comment


                      • #12
                        Originally posted by baztard View Post
                        Here's a better translation (by a human @ OVH)... http://forum.ovh.co.uk/showthread.php?t=7405


                        From what I read, it sounds like their major problem is that they are releasing new servers that are more powerful and cost (significantly) less than existing servers. Who in their right mind wouldn't want to get more and pay less?? I don't know how they couldn't have expected this.

                        .
                        Nope, I was wrong.

                        Looks like it is just as patronizing in the original french....and I thought only software could be that insulting to the intelligence,
                        Boy, here I thought turnover was a type of pastry, good thing he straighten that out!

                        Comment


                        • #13
                          I just hope this doesn't impact those of us who are quite happy with our existing dedi servers. Not sure I can find 2TB elsewhere for $39/mnth.

                          Comment


                          • #14
                            Weaselbuddha, we get it... You don't like OVH. Move along now.

                            Comment


                            • #15
                              Not that it makes much of a difference... but OVH in Canada appears to have the two KS boxes available for on-line ordering...

                              Dedicated Servers - List of offers - OVH

                              OVH Management is still stupid/insane for the way they're handling the issue on the whole. I would seriously recommend against giving them more than 1 month's worth of $ at a time.

                              Comment

                              Working...
                              X