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About LinkBacksWell this is unfortunate. This site had a lot of promise but I guess I will have to ask for a refund. I contacted support as well and still haven't gotten a response.
Well this is unfortunate. This site had a lot of promise but I guess I will have to ask for a refund. I contacted support as well and still haven't gotten a response.
They offer (Economy 4) looked pretty good, but I guess too good to be true.
@Cockster -
They responded to me with the exact same message;
Hello,
You shall receive all the details on paypal email id in sometime
from now.
Thanks
Regards.
With that kind of service, i would not recommend buying form Ultraseeds.
I agree, they strung me along via email for more than a week and still have not opened up economy 4/5 for sale. Poor customer service to say the least.
JustJenna, TankGirl, Forbidden have passed muster ;)
Thanks to CerealGOAT for introducing me to Seedboxes and Mastercox for Avatar
http://i45.tinypic.com/33l2xds.gif
And to add iGiver and http://i44.tinypic.com/35k4d2h.gif when appropriate.
Which email are you getting responses out of? I have sent three emails to 'support at ultraseeds' and have yet to get an answer.
Economy 4/5 + Giga shared plans are now available.
@Sherone - That's the email that I have been messaging and usually receive a response the next day.
Last edited by dtox; 03-09-2010 at 12:13 PM.
Just got this response after requesting a refund:
"The setup time is nearly 72 hrs just wait for few more hrs you should get
your box ."
I'm really enjoying the part where they aren't giving me a choice other than to wait instead of giving the refund I wanted... /sarcasm
EDIT: Looks like they have removed their Christmas specials page and have now added a 1Gbps (shared) page. They finally added an estimated setup time too.
Last edited by sherone; 03-07-2010 at 09:51 PM.
Another update...
"Sir there is a delay becoz the server we received is faulty an
intervention is being performed on it and as soon as it is over will give
you fresh details.
ETA : 11 March 2010:"
I'm really starting to get upset with these guys... I just want my money back, I don't want to sit around and wait.
The day the new boxes came up for sale, I asked for a refund on my previous box that hadn't arrived yet and then purchased one of their new packages. I got my refund that same day and the new box was up within 48 hours of my purchase.
Despite the previous wait, I am so far satisfied with the service. The speeds are seemingly typical for the setup (I have yet to fully test it), and support has generally been responsive within 24 hours.
That's good to hear. I guess I will hold off complaining until the 11th when they say it should be ready. Please keep me in the loop of how it goes.Originally Posted by dtox
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