Overview
Name : 100TBh.com
Link : Heck no! Type it in or get it from someone else, I won't be responsible for sending anyone there
Speed : 3/10 Supposedly 1GBiT Shared Connection (Maximum of 8)
Support : 1/10
GUI : 2/10 uTorrent WebUI v0.385
Speed of GUI : 5/10
Package : SeedBox UT -S- : 2GB DDR3/ 100GB SATA II/ Unlimited Bandwidth/ Dedicated IP/ HTTP Access/ Free "Instant" Setup (HAHAHAHAHA!)
Price: €5.99/mo (approx. $8 USD/mo.)
Overall rating: 2/10
Notes:
So, some of the details I am a bit fuzzy on, I ditched my box with a few weeks left payed for in a raging fury back in late May, after giving them 3.5 month of my life and sanity I will never get back. Even now, more than 5 months later, I get so annoyed thinking about them- I figured they deserve a write up
Ratings Details:
Speed: 3/10 Supposedly 1GBiT Shared Connection (Maximum of 8)
Like I said, "Supposedly." I Don't think I ever saw my total speeds up or down reach 10 MB/sec, and even if I was the first few seeders on several very popular Sunday night shows, my upload never really went over 1.5 MB/sec.
As far as my FTP speeds, they were outright pathetic. My home maximum download speeds at the time were 24Mb/sec (3 MB/sec), and after using multiple FTP (including the ones suggested on the 100TBh site) clients, the fastest I could ever get my download speeds was with CuteFTP at 700 KB/sec. I don't know if it was a peering issue, he lies or is misleading about the "Maximum of 8" (maybe max 8 HDDs, with multiple boxes/partitions per HDDs?); or maybe-since I am sure it is a shared disk with seedboxes coming in the size of 100GB- the read/write capabilities for the entire disk was always maxed out? Whatever the problem was, it never improved over 3.5 months (and 2 different seedboxes, more on that in a sec)
Support : 1/10
This area here is where Danny (the owner) reeeaaaaally takes the cake.
Customer/Tech Support
He takes forever to answer service tickets, and if there is back and forth corrospondance over an issue, I think each of your responses might just go back to the end of the queue of service tickets- so you could spend days working out small issues. And forget about the live help messenger, I used to think he would leave it announcing itself as online as some sort of psych experiment or something. I never once got anyone on it, and it always said something like "one person waiting" which I assume was my gullible a$$. At one point in a service ticket he actuall told me to come initiate a chat with him that way, but still wasn't responding in the time frame in which he told me to try.
My breaking point was when after waiting 2 days for a response on a ticket, I received an email from TBh saying (this is a copy/paste of the exact email).....This is a notification to let you know that we are changing the status of your ticket #[REMOVED] to Closed as we have not received a response from you in over 24 hours.
Subject: torrent creation /http use/wrong connection made from client area
Department: SeedBox UT Technical Support
Priority: Medium
Status: Closed
If you have any further questions then please just reply to re-open the ticket.
... I replied immediately, the ticket was never reopened, and I eventually had to start another one, starting the process all over. I officially stopped being friendly (which I very much was all the way up to that poin't- the end)
Billing
I originally went for 3 months at a time (I mean, $8 a month, I figured why not?) When it came back around for my next billing cycle I was strapped for cash, so I was only able to for 1 of the 3 months. Billing is designed so that you can only pay a bill all or nothing, but there was a spot on their site where you could purchase credits that would go toward your bill, of course on in 10 Euro increments. Even though they had the credit on my account, the closed and wiped my box. And when I asked them if they could have just changed my billing cycle to monthly (which they offer, and I was getting no discount for paying for 3 months at a time) I was told to start a whole new service. For real. I am not kidding you even on tiny bit.
Anyways, for a few months after I quit I was still receiving emails containing invoices for both of those boxes, and If I sign into there client area the invoices (for boxes that were cut off the day these invoices were late) are still listed as unpaid. Technically they still have 4 Euros of mine, but I am so done with them.
Security
During a period (about 6 weeks in) where my box crashed a few times in a row. Then once we got it back up, I realized all of my files (40gigs) were gone. Danny told me that they were deleted via FTP, and that it must have been me or someone I gave the password to (which was nobody).
With my second box I finally got HTTP access to my files, and I was able to open it through the client portal.....only it was everyone BUT my box I had access to.
GUI : 2/10 uTorrent WebUI v0.385
This WebUI sucks to begin with. It's the one thing I don't blame Danny for, it's not like he wrote it or anything. But that doesn't change how annoying it is. I have read a few people complaining that Danny gave the v. 0.370, which means he really needs to update his template. I started out with v.0.370 too, but attached the zip for 0.385 in a service ticket, asking him to update my backend uTorrent appropriately too, and pointing out that it shouldn't be a problem since he advertised RSS support in the first place. Definitely one of the main thing that sucks about the uT WebUI is that the person who has taken over the project is keeping up with the current releases of uT too, and they suck, are bloated and buggy, with many trackers not supporting uT 3+
Speed of GUI : 5/10
I don't know how can you even tell when it does so little in the first place?
Package & Price
2GB DDR3- I assume this is for the entire HDD? not just my slice of it?
100GB SATA II-as I mentioned before, i am pretty sure this is 100GB of alloted space on a larger HDD
Unlimited Bandwidth
Dedicated IP
HTTP Access-didn't ever have it on my first box, finally acquired access with my second one, and it appeared to list the torrents in every seedbox on either the machine or HDD my box was on, except mine
RSS Feed's Supported- RSS feed is not supported using the WebUI v0.370' which is what he gives you originally. You have to request the WebUI update for RSS capabilities
Free "Instant" Setup- (HAHAHAHAHA!) if by instant you mean 3 days, then yes
Price: €5.99/mo (approx. $8 USD/mo.)- cheap cheap, but you get what you pay for
Overall rating : 2/10
This was my first seedbox. If anything it taught me a lot about work arounds and what I don't want in a box. If Danny spent half the time he seems to spend in forums defending himself and his company actually answering service tickets, who knows, maybe it wouldn't be so bad
hehe, I think I have finally run out of things to say..................
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Originally Posted by Weaselbuddha
