I have been a long time lurker on these forums and was wondering if I could get some advice from you fine folks. I have had a couple different seed boxes in the past; I have never had an issue before.
On Feb 23 I bought a slot for a seed box from a company called Rapidleechhosting.net (I know untrustworthy name, but they looked legitimate) My box got set up pretty quickly, which was awesome. I bought a box that had RUtorrent, instead I received Transmission. I little odd, I would of preferred RUtorrent but I can get over this, they later told me that RUtorrent was broken and they were looking into it. I played around with it a bit but was not getting the speeds I thought I would get. I was told wait a bit and try latter to see if my speeds got better. After a couple days my speeds got no better, I accepted this as I did not pay too much for this box.
I left a ticket support about the speeds and was told that I was lying, and that they tried downloading something on the box and received 50mb/s. I was then told that he bets me $100 that I will get these speeds when I download. I told him that was a silly thing to bet on and that i was looking for some help not a bet. That ticket was removed latter that day.
on Feb 30th my seed box went down. I emailed support and got no response, I left a ticket on the third and got got told it was still up, it clearly was not. I left another ticket saying that my seed box is down and really would like to have it working. on the 6th I finally got fed up and requested a refund. I got a response that told me he is getting 13mb/s down and that I should give it a try and that I will like it.
A couple days later I decided to request a refund with through PayPal. This ended poorly for me as servers are not tangible items thus there is no proof that it is working or not. I tried to explain that you can try connecting to it but that got me nowhere. I then tired with my credit card company and they gave me the same response.
So I dumb out of luck and have run out of options to try to fix this situation. The only thing I can do at this point is warn other of this host.
Take what you want from this: I have learned from this experience that you should spend a great deal of time looking for how reputable a company is before buying from them. I did do some research but I took the first couple reviews I saw and jumped on board, I should of looked harder as it looks like I’m not the only one who has had problems with them.