
Originally Posted by
CentOS
Well if you check the feral review thread around here, you can see many people are having problems connecting to peers. It is hard to truly judge it based on the particular torrents on my box, but there are a few torrents that I am a bit suspect of but given the seed and leech count, it is hard to say for certain weather or not I should be connected to more peers.
The real problem with Feral is Joshua. He is a hypocrite, a liar, and unprofessional. One time the HDD for my slot crashed. I sat by for a week with out complaining once. Then after a week, I requested to be moved to a another slot and I would sacrifice my data(since he was unsure if it would be salvageable or not). At the time Feral just started selling the plans you see listed and a lot of existing customers jumped on the new servers so there was no shortage of available slots on the old servers. After 24 or 48 hours of no response to the ticket I jumped on IRC, and sure enough Joshua was on. Again, I asked Joshua to move me to a another slot. I got 2 excuses from him. One excuse was it would screw up the system. When asked to elaborate, he wouldn't. Sounds like that was a bs excuse to me. He also claimed "you been offline a week, a few more days won't matter." Recently I got bumped from the old server to a Neon-3/New server. I knew it was coming sooner or later but when the time came, I was only given a 15 minute notice. This week I had a ticket go ignored for a week despite trying to bump it periodically(24-48 hours). I opened a new ticket, and given my frustration of being ignored and general disdain for Joshua, it included a nice little rant. Now I don't recall exactly how the conversation went, but here are some highlights. Joshua refunded my recent payment for to renew my slot this coming Monday. Twice he said that if I had been treated unprofessionally by any member of the staff, to please email something@feral and "when things die down in a few weeks, we can talk about how to better serve you." Twice I told him that I had documented these issues in tickets numerous times and it did me no good. Twice I asked will he be reviewing the email personally and can he be objective? Twice I asked him how he was going to "better serve me" if he refuses to accept me as a client. Each time he responded, he dodged those questions despite that the my follow up replies were done in a professional manner. So he claims to want to better serve me but refuses to answer reasonable questions asked in a professional manner, and refuses to have me as a client after 2+ years of paying on time 99.9% of the time. Honestly, if I were to document every time I got an unwarranted, unprofessional response from Joshua, this post would turn in to an all out several paragraph essay. The only reason I stuck with Feral for so long, was I was to lazy to look for a completive alternative. That and the few times I tried googleing for an alternative, I found nothing competitive.
---------- Post added at 05:14 AM ---------- Previous post was at 05:13 AM ----------
Yep, like I said, looking to pick up two of the Semi slots. Does any one know roughly what time frame the owner tends to be at his desk? Does he usually work weekends? Does he allow public trackers and shell access?