Thread: I need Help to troubleshoot my seedbox

Hi guys
i need to me troubleshoot my seedbox and get it up and running
here's a screenie of the error

it has been like this for 2 days now
and i am a newbie when it comes to boxes

Do you have access via ssh(putty or command line or shell), if so run this.

ps -a | grep rtorrent

If no lines pop up then rtorrent needs to be started, if a line ending in rtorrent does pop up then there is probably a configuration error somewhere.

This means that rtorrent has crashed. Do you have SSH access to the server? If so you can restart it yourself by typing

screen -dmS rtor rtorrent

If its shared your provider might have a 'Restart rtorrent' button you can click through a web interface that will launch a script to basically do the same thing.

Q

Originally Posted by maltob

Do you have access via ssh(putty or command line or shell), if so run this.


If no lines pop up then rtorrent needs to be started, if a line ending in rtorrent does pop up then there is probably a configuration error somewhere.

Okay i got putty,
now it wants me to enter host name or ip address what to do now?
i enter the seedbox url, but that doesn't work

Originally Posted by qaw

This means that rtorrent has crashed. Do you have SSH access to the server? If so you can restart it yourself by typing

screen -dmS rtor rtorrent

If its shared your provider might have a 'Restart rtorrent' button you can click through a web interface that will launch a script to basically do the same thing.

Q

it is a shared box
i cant see any restart button on the page :(

Did you try asking the support for your host to restart it?

For putty you didn't put http:// in front did you? example is to access one of my seedbox's rutorrent I would use "http://192.168.0.2"(no quotes), but for putty i only put "192.168.0.2"(no quotes). Check the email they sent you with account info maybe it tells you in there( do not post your username or password or IP/address here please.)

the URL link that i was given does not comprise of an IP address
instead its more like a normal website URl
something like s*******.****.co.cc/rutorrent
i put this link in putty but it doesn't work

you need to restart it by sshing into it with putty

1. get putty and log into your seedbox by the ip and with your password
2. type screen rtorrent, once rtorrent has started type ctrl +a ctrl +d and it should restart and detach putty

ok i did that,
but putty keeps saying access is denied when i enter the password
but the password is correct as i can access the webui just fine

If u dont have access to ur box which is normally case for shared boxes, then open a ticket in your client area and ask for any staff there to do it for u:)