They Suck!!!! Where's my free credit monitoring service????

PlayStation(R)Network

===================================

Valued
PlayStation(R)Network/Qriocity Customer:

We have discovered that between
April 17 and April 19, 2011,
certain PlayStation Network and Qriocity service user account

information was compromised in connection with an illegal and
unauthorized intrusion into our network. In response to this
intrusion,
we have:

1) Temporarily turned off PlayStation Network and Qriocity
services;

2) Engaged an outside, recognized security firm to conduct a
full
and complete investigation into what happened; and

3) Quickly
taken steps to enhance security and strengthen our
network infrastructure by
rebuilding our system to provide you
with greater protection of your
personal information.

We greatly appreciate your patience, understanding
and goodwill
as we do whatever it takes to resolve these issues as quickly
and
efficiently as practicable.

Although we are still investigating
the details of this incident,
we believe that an unauthorized person has
obtained the following
information that you provided: name, address (city,
state, zip), country,
email address, birthdate, PlayStation Network/Qriocity password and login,
and
handle/PSN online ID. It is also possible that your profile data,
including
purchase history and billing address (city, state, zip),
and your
PlayStation Network/Qriocity password security answers may
have been
obtained. If you have authorized a sub-account for your
dependent, the same
data with respect to your dependent may have
been obtained. While there is
no evidence at this time that credit

card data was taken, we cannot rule out the possibility. If you have

provided your credit card
data through PlayStation Network or Qriocity,
out of an abundance of
caution we are advising you that your credit
card number (excluding security
code) and expiration date may have
been obtained.

For your security,
we encourage you to be especially aware of email,
telephone and postal mail
scams that ask for personal or sensitive
information. Sony will not contact you in any way, including by
email,
asking for your credit card number, social security number or other

personally identifiable information. If you are asked for this information,

you can be confident Sony is not the entity asking. When the PlayStation
Network and Qriocity
services are fully restored, we strongly recommend that
you log on and
change your password. Additionally, if you use your PlayStation
Network or
Qriocity user name or password for other unrelated services or
accounts, we
strongly recommend that you change them as well.

To protect against
possible identity theft or other financial loss, we
encourage you to remain
vigilant, to review your account statements and
to monitor your credit
reports. We are providing the following information
for those who wish to
consider it:
- U.S. residents are entitled under U.S. law to one free credit report annually
from each of the three major credit bureaus. To order your free credit report,
visit www.annualcreditreport.com or call toll-free (877) 322-8228.

- We have also provided names
and contact information for the three major U.S.
credit bureaus below. At
no charge, U.S. residents can have these credit bureaus
place a "fraud
alert" on your file that alerts creditors to take additional steps
to verify
your identity prior to granting credit in your name. This service can
make
it more difficult for someone to get credit in your name. Note, however,

that because it tells creditors to follow certain procedures to protect you,

it also may delay your ability to obtain credit while the agency verifies
your
identity. As soon as one credit bureau confirms your fraud alert, the others

are notified to place fraud alerts on your file. Should you wish to place a

fraud alert, or should you have any questions regarding your credit report,

please contact any one of the agencies listed below:



Experian: 888-397-3742; www.experian.com; P.O. Box 9532, Allen, TX
75013
Equifax: 800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA
30374-0241
TransUnion:
800-680-7289; www.transunion.com; Fraud Victim Assistance
Division,
P.O. Box 6790, Fullerton, CA 92834-6790

- You may wish to
visit the website of the U.S. Federal
Trade Commission at
www.consumer.gov/idtheft or reach the FTC at 1-877-382-4357 or 600 Pennsylvania
Avenue, NW,
Washington, DC 20580 for further information about how to protect
yourself
from identity theft. Your state
Attorney General may also have advice
on preventing identity theft, and you should report
instances of known or
suspected identity theft to law enforcement, your
State Attorney General,
and the FTC. For North Carolina residents, the Attorney General can be
contacted at 9001 Mail
Service Center, Raleigh, NC 27699-9001; telephone
(877) 566-7226; or www.ncdoj.gov. For Maryland residents, the Attorney
General can be
contacted at 200 St. Paul Place, 16th Floor, Baltimore,
MD 21202;
telephone: (888) 743-0023; or www.oag.state.md.us.

We thank you for your
patience as we complete our investigation of this
incident, and we regret
any inconvenience. Our teams are working around the
clock on this, and
services will be restored as soon as possible. Sony takes
information
protection very seriously and will continue to work to ensure that

additional measures are taken to protect personally identifiable
information.
Providing quality and secure entertainment services to our
customers is
our utmost priority. Please contact us at 1-800-345-7669 should you have any
additional
questions.

Sincerely,

Sony Computer Entertainment and Sony Network
Entertainment